FAQs
Frequently Asked Questions
Everything you need to know about our service
What is this site about?
We sell credit packs and membership gift codes for US Audible accounts. RegaloZap is an independent reseller and is not affiliated with, endorsed by, or sponsored by Audible, Inc. or Amazon.com, Inc.
Which accounts are supported?
All of our products are for US Audible accounts (audible.com) only.
Is it safe?
Payments are processed securely by Stripe and PayPal, and we never store your card details. Code redemption is subject to Audible’s terms for your account.
How do I receive my order?
We send your order info to the email you provided at checkout. If your email is not working, contact us via live chat.
How long does delivery take?
All orders are delivered within 12 hours. For delays, we compensate with extra credits.
The payment page is not loading?
Try using another device or desktop site. If it is still not working, please contact us.